Secure Remote Desktop Solution

Using a secure Remote Desktop solution enables your business to function as well, under any circumstances (business interruption, travel disruption, school holidays or child sickness even!), and gives you and your team flexibility to work from home, therefore reducing travel time and expense, increase productivity and makes you an attractive proposition to potential new recruits.

You can connect into the office using a secure Remote Desktop connection and work securely, and as efficiently, on the business network like you were in the office itself. No more copying files to a pen drive and then re-uploading them once back in the office or emailing files home to work on.

Our secure Remote Desktop solution offers many benefits such as supporting the use of 'on premise' applications like Sage Accounts or ACT etc. It also offers the security of being managed on the business network behind a secure firewall and not a home network.

Alternatively, and if your budget is a little more restricted, you can connect to your fileserver or NAS drive from home using an encrypted VPN. Here you can still connect to your fileserver or NAS drive from home but are still working on your PC or Laptop. Although this solution doesn’t have as many benefits as a remote desktop server, it’s another, less expensive way to work from home.

Microsoft Office 365

Host your emails files and folders in the cloud so they can be accessible from anywhere.  Large 50GB mailboxes are as standard with the Email Plan and up to 2TB of storage per license is available.  This is one way of not only storing files but sharing easily between team members and external clients if required.

As part of Office 365, Microsoft Teams will also help your staff to work collaboratively whilst remote, and includes features such as instant messaging, video conferencing, team/private chats, meeting scheduling, file sharing and even screen sharing.
 
Bowker IT can help your business to remain ‘live’, efficient, reduce your over-heads, support your team and keep you ahead of the game.

Telephony Integration

Business phones from home or on the go!

Take your office extension number with you! Receive or make calls from your mobile, or even your laptop, whilst still using the business number or your own DDI. Microsoft Teams is one of the platforms for achieving this and Bowker IT can help.  Either setup a new calling plan direct with Microsoft or integrate it into your existing IPCortex phone system.  This will save money on mobile minutes and streamline your business direct dials today!
Some of the benefits of using Teams with IPCortex:
 
Unified user experience

Manage all call flows from your PBX once extensions are configured on Office 365, allowing for a truly unified experience. Chat. Collaborate. Communicate efficiently.

Enhance communications

With IPCortex and Teams together it allows for internal and external phone calls through Teams, resulting in increased user productivity.
 
True flexibility

Go the extra mile for customers and exceed expectations by integrating various features and products into any solution, from Hosted, Service Platform Provider, Virtual or On-Premise.
Take your customers business communications and productivity to the next level by utilising IPCortex’s reliable and innovative features.

Popular features included:
 
Wallboards

Contact Centre Wallboards make it possible for any businesses to add powerful visual analysis of live call efficiencies. This allows for greater resource management, resulting in increased business productivity and improved customer experience.
 
CRM Connect

CRM Connect enables businesses to add context to their communications. With no additional third party software to install, CRM Connect makes it simple and easy to provide a quality customer service.
 
Reporting

Powerful and flexible reporting with limitless options. Make sharing and scheduling reports easier, to enable better and more informed decisions.

…and many, many more.  Call our team for a none committal chat.