At the heart of our business is the belief that nobody should struggle with their IT infrastructure. This is how and why Bowker IT came about. We wanted to help people that were struggling.

Over the years, we’ve developed what we believe is a great support service, going above and beyond to meet and exceed our clients’ expectations. We offer ad-hoc, proactive and reactive support options using the most up-to-date tools. All the time spent on issues is recorded by our help desk ticketing system which gives complete transparency to our clients.

Our team continually looks for new ways to improve our clients’ systems and is always learning and training to remain up-to-date, that way the solutions your receive are built to last and are not just a quick fix.

How we work for you

  • Dedicated service desk
  • Flexible annual support contracts
  • Remote monitoring of servers
  • Advice

The team is always here to help you and will always endeavour to save you money. To find out more or book your first meeting, give us a call on 01524 385800.

Services

Support

Remote Support Next

How We Work

Understand

Understand

Taking the time to get to know you, your business, and all of your requirements

Plan

Plan

Meeting your current needs, while always future-proofing for issues down the line

Deliver

Deliver

Our transparent services keep you on budget and on schedule with limited disruption

For more information or to arrange a no obligation initial meeting, please contact us today on 01524 385800

Central Lancaster High School

“The migration to a single domain was virtually flawless with minimal snagging. Network speed has improved considerably with backups simplified. Staff can now log on to any computer...

Lancaster Road Primary School

Everything we do as a school is focussed on raising aspirations, improving outcomes for children and ensuring a safe and happy school experience for children. Bowker IT have become...

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Client Feedback

Bowker IT provides a highly professional, knowledgeable and cost effective service. They have a thorough understanding of our unique needs and priorities, in addition to awareness of wider technological developments and business innovations. As an online operation uptime is business critical, and Bowker IT have consistently demonstrated their commitment to ensuring we have a stable and effective system in place.

Mark Hepworth, Intec (UK) Limited

Client Feedback

We are extremely happy with the service we have received from Bowker IT, right from the start they were clear and helpful in implementing our IT upgrade. Unlike other companies I have worked with, they kept us in the loop and kept the conversations jargon free and non patronising. The installation was quick, painless and passed without disruption to our work, and they are very quick to provide off and on site support, even for relatively small issues. I would definitely recommend them to any of our clients with similar requirements.

Dominic Williams, Fat Media Limited

Client Feedback

The installation of the replacement CCTV was completed with minimal issues. Everything from the cabling to the final configuration of the cameras was completed professionally and on schedule. This has enable key staff to view live footage on their iPads while in school on the move. This has massively increased the safeguarding aspect as staff are able to locate students quickly and deal with any incidents that happen during the school day. The improvement to after school hours has been night and day. The images at night are so much clearer and the option to have the cameras on motion detect has helped with not storing unnecessary video footage.

Adam Sharples, Carnforth High School

Client Feedback

We are a fairly new client to Bowker IT, but in the short time that we have worked with them, they have implemented a solution that has improved our day to day working environment greatly. The consultants provide an efficient and professional service both remotely and on-site. They deal with issues in a timely manner, keeping us informed throughout. They have an understanding of our requirements for the working day to run effectively, and are committed to making sure our environment is stable and productive. I highly recommend Bowker IT Ltd to any company that are looking to outsource their ICT, they have become a valued part of our company in such a short space of time..

Val Hughes, AM Support Services Ltd

Client Feedback

When we started the business, we chose Bowker IT straight away as we knew the team would get the job done. From recommending Cloud Storage - to allow us to have access to a server and our email at a low cost no matter where we are in the world - right through to remotely accessing our computers when we have problems, they have provided exactly what we need to operate our business efficiently. They are friendly, straight talking, approachable and always ensure any issues are sorted out quickly, which allows us to concentrate on running the business. They have become a valuable part of our company and I’d happily recommend them to other businesses looking for support as they grow.

Laura Mashiter, Refresh PR

Client Feedback

We have no hesitation in recommending Bowker IT to other businesses. They provide a superb service - friendly, helpful and always available whenever needed. I am deeply impressed with their transparent costing which enable future growth plans to be accurately forecast. Bowker IT consultants feel like a part of the company, they get involved in any meetings where IT is concerned when requested, provide good documentation and deliver timesheet driven reports and proactive system monitoring. It's a first class service without the high cost this usually implies.

John Lyon, ICS (Independent Contractor Services) Ltd

Client Feedback

I would like to take the opportunity to praise your team of engineers for the works they have carried out so far on our Paxton doors, they have been extremely accommodating, tidied up to a very high standard and been very patient with our pupils and the health and safety of the areas around school.

Paula Mason, Bleasdale School

Client Feedback

"The Engineers from Bowker IT were very professional and made sure that the solution fit our requirements. The install was done during quiet time but we still had a large number of people coming in and out, they were not disrupted and work was done to a high safety standard."

Darren Stevens, IT Manager
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Our Accreditations

Bowker IT are a highly accredited, quality IT solutions provider

ISO 9001 - Quality Management
ISO 14001 - Environmental Management
ISO 45001 - Health & Safety Management